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Introduction 105
8
Troubleshooting
Introduction
If your system does not operate correctly, re-read the instructions for the
procedures you have performed. If an error occurs within a program, consult
the documentation supplied with the software. This section identifies
solutions to some possible problems.
8508366.book Page 105 Tuesday, October 23, 2001 11:29 AM
- 7400 Server 1
- System Manual 1
- All Rights Reserved 2
- Trademark Acknowledgments 2
- Contents 3
- Convention Description 7
- Features 9
- Front panel 10
- Front panel 3 11
- Back panel 12
- Back panel 5 13
- Interior of system 14
- Interior of system 7 15
- System board 16
- System board 9 17
- SCSI backplane board 18
- Front side 19
- Front panel board 20
- Front panel board 13 21
- 14 System Features 22
- System Setup 23
- 16 System Setup 24
- Starting the server 25
- 18 System Setup 26
- Turning off the server 27
- Resetting the server 28
- Case Access 29
- 22 Case Access 30
- 1 Turn off the server power 30
- Opening the case 31
- Opening the bezel door 32
- Removing the bezel 33
- Removing the side cover panel 34
- Closing the case 35
- Replacing the bezel 36
- Replacing and 37
- Adding System 37
- Components 37
- Replacing the diskette drive 39
- Drive cabling information 39
- Replacing an optional drive 41
- Drives 35 43
- Drives 37 45
- Replacing a hot-plug drive 46
- To replace a failed drive: 47
- Drives 41 49
- Adding a hot-plug drive 50
- Drives 43 51
- Drives 45 53
- Replacing the CD drive 55
- Replacingoraddingmemory 59
- To add DIMMs: 61
- Replacingoraddingaprocessor 63
- Metal clip 64
- To remove the processor: 65
- To replace the heatsink: 66
- Replacing the battery 68
- Replacing the battery 61 69
- Expansion cards 71
- Adding an expansion card 73
- Expansion cards 67 75
- Power supplies 76
- Power supplies 69 77
- Locking tab 77
- Thumbscrew 77
- Replacing the power supply 78
- Power supplies 71 79
- Replacing the SCSI backplane 85
- Replacing the system board 88
- Replacing the system board 81 89
- Retaining 90
- Replacing the system board 83 91
- Using the BIOS 93
- Setup Utility 93
- Updating the BIOS 95
- The Clear Password switch 96
- The Clear CMOS switch 97
- Using the BIOS Setup Utility 98
- Managing Your 99
- Line conditioners 100
- Maintaining and managing your 101
- Deleting unneeded files 102
- Checking hard drive space 102
- To check hard drive space: 102
- Backing up files 102
- To run Backup in Windows NT: 102
- To delete .tmp files: 103
- To remove a virus: 105
- ManageX Event Manager 106
- System security 106
- Using passwords 107
- Changing passwords 107
- 100 Managing Your System 108
- System recovery 109
- 102 Managing Your System 110
- Cleaning the 111
- Cleaning the keyboard 112
- Cleaning the monitor screen 112
- Troubleshooting 113
- Troubleshooting checklist 114
- CD drive problems 115
- 108 Troubleshooting 116
- Diskette drive problems 117
- Hard drive problems 118
- Memory and processor problems 119
- Modem problems 120
- Peripheral/adapter problems 121
- Printer problems 122
- Probable cause Solution 123
- System problems 124
- The keyboard does not work 125
- The mouse does not work 125
- Video problems 126
- The video is distorted 127
- Error messages 128
- Error message Solutions 129
- 122 Troubleshooting 130
- 124 Troubleshooting 132
- Safety and 133
- Regulatory 133
- Information 133
- Settingupyoursystem 134
- Care during use 134
- United States of America 136
- FCC declaration of conformity 137
- Industry Canada (IC) 139
- EPA ENERGY STAR 140
- Specifications 141
- Environmental specifications 142
- System I/O addresses 143
- 136 System Specifications 144
- Address Resource 145
- Memory map 146
- Interrupts 146
- DMA usage 147
- 140 System Specifications 148
- Index 141 149
- Index 143 151
- Index 145 153
- Index 147 155
- 148 Index 156
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