USER GUIDEGateway® E-9525R Server
CHAPTER 1: Checking Out Your Gateway Server www.gateway.com4BackDual NIC connectorsServer management portPS/2 Keyboard portPS/2 Mouse portVGA portID L
APPENDIX A: Server Specifications www.gateway.com94System specificationsSystem board specificationsCase size (H×W×L)3.44 × 16.93 × 27.38 inches (8.75
Environmental specificationswww.gateway.com95Environmental specificationsThe following specifications identify maximum environmental conditions. At no
APPENDIX A: Server Specifications www.gateway.com96Electronic specificationsMemory mapInterruptsImportantIf you disable an IDE controller to free thei
Electronic specificationswww.gateway.com97Connector pinoutsMain power connector (J5)Pin Signal Name1 +3.3 V2 +3.3 V3 Ground4+5 V5 Ground6+5 V7 Ground8
APPENDIX A: Server Specifications www.gateway.com98Processor power connector (J28)VGA connectorPin Signal Name1 Ground2Ground3 Ground4Ground5 +12 V6+1
Electronic specificationswww.gateway.com99Serial port connectorKeyboard and Mouse connectorsExternal USB connectorsPin Signal Name Description1 DCD Da
APPENDIX A: Server Specifications www.gateway.com100I2C (SMBus) connectorAdditional specificationsFor more information about your server, such as memo
APPENDIX B101BIOS Settings
APPENDIX B: BIOS Settings www.gateway.com102If you ever need to restore your BIOS settings, such as after a system board change, a record of the setti
www.gateway.com103Hardware Prefetcher EnabledDisabledAdjacent Cache Line PrefetchEnabledDisabledVirtualization Technology (VT)EnabledDisabledHyper-Thr
Interiorwww.gateway.com5Interior# Feature # Feature1 System board 9 Control panel adapter card2 Fan duct 10 SAS/SATA backplane3 System fans 11 System
APPENDIX B: BIOS Settings www.gateway.com104IDE ConfigurationATA/IDE Configuration DisabledCompatibleEnhancedLegacy IDE Channels SATA OnlyPATA Pri, SA
www.gateway.com105Hard Disk Write Protect DisabledEnabledIDE Detect Time Out (Sec) 0, 5, 10, 15, 20, 25, 30, 35Super I/O ConfigurationOnboard Floppy C
APPENDIX B: BIOS Settings www.gateway.com106NIC 1 PXE function DisabledEnabledNIC 2 PXE function DisabledEnabledGTW MzBoard Option ROM DisabledEnabled
www.gateway.com107Hard Disk Drives1st Drive Varies (Specifies boot sequence from the available devices.)nth Drive Varies (Specifies boot sequence from
APPENDIX B: BIOS Settings www.gateway.com108Power & Reset Switches InhibitDisabledEnabledNMI Control DisabledEnabledServerSystem ManagementServer
www.gateway.com109Flow Control NoneHardwareSoftwareRedirection After BIOS POSTDisabledBoot LoaderAlwaysTerminal Type ANSIVT100+VT-UTF8VT-UTF8 Combo Ke
APPENDIX B: BIOS Settings www.gateway.com110The following second level submenus are accessed from the submenu indicated in the first column.BIOS subme
www.gateway.com111BIOS submenu BIOS 2nd level submenuSetting ValueUSB ConfigurationUSB Mass Storage Device ConfigurationUSB Mass Storage Reset Delay10
APPENDIX B: BIOS Settings www.gateway.com112
APPENDIX C113Safety, Regulatory, and Legal Information
CHAPTER 1: Checking Out Your Gateway Server www.gateway.com6System boardConnectors28293031323334353736# Feature # Feature1 Rear dual USB Port (J35) 20
APPENDIX C: Safety, Regulatory, and Legal Information www.gateway.com114Important safety informationWarningAlways follow these instructions to helpgua
www.gateway.com115Regulatory compliance statementsUnited States of AmericaFederal Communications Commission (FCC)Unintentional emitter per FCC Part 15
APPENDIX C: Safety, Regulatory, and Legal Information www.gateway.com116FCC declaration of conformityResponsible party:Gateway Companies, Inc.610 Gate
www.gateway.com117Laser safety statementAll Gateway systems equipped with CD and DVD drives comply with the appropriate safety standards, including IE
APPENDIX C: Safety, Regulatory, and Legal Information www.gateway.com118NoticesCopyright © 2006 Gateway, Inc.All Rights Reserved7565 Irvine Center Dri
119Numerics5.25-inch drivelocation 2Aaccessoriessafety precautions 114ACPI runtime checkpoints 88add-in cardsee cardadministrator password 24Advan
Index www.gateway.com120GGatewayCustomer Care 72Learning Libraries 73Web address 10Web site 10Gateway System Manager 24Hhard driveindicator 2ins
Indexwww.gateway.com121Rrack mount kit 13rack mounting server 13RAID drivesinstalling 37RAMsee memoryrecoveringBIOS 67removingmezzanine board 56o
Index www.gateway.com122user password 24WWeb siteGateway 10
System boardwww.gateway.com74 VGA port (J39) 23 Processor 1 (CPU1) socket5 PS/2 mouse port (J15) 24 Processor 2 (CPU2) socket6 PS/2 keyboard port (J6)
A MAN E-9525R USR GDE R0 10/06
CHAPTER 1: Checking Out Your Gateway Server www.gateway.com8Hot-swap backplanesSAS/SATA backplane# Feature # Feature1 SAS/SATA hard drive connector 0
Hot-swap backplaneswww.gateway.com9LED informationSee the following table for a description of this server’s LEDs and the information they provide:LED
CHAPTER 1: Checking Out Your Gateway Server www.gateway.com10Getting HelpIn addition to your operating system’s documentation, you can use the followi
CHAPTER 211Setting Up Your Server• Setting up the hardware• Protecting from power source problems• Mounting your server into a cabinet• Starting your
CHAPTER 2: Setting Up Your Server www.gateway.com12Setting up the hardwareTo make sure that your working environment is safe: Use a clean, dry, flat,
Mounting your server into a cabinetwww.gateway.com13Uninterruptible power suppliesUse an uninterruptible power supply (UPS) to protect your server fro
CHAPTER 2: Setting Up Your Server www.gateway.com143 Align the slots in the back server rails with the studs on the side of the server, then engage th
Mounting your server into a cabinetwww.gateway.com156 Attach one mounting nut to each of the two back cabinet posts where you plan to install the serv
CHAPTER 2: Setting Up Your Server www.gateway.com168 Align the mounting screw holes in the server handles with the front mounting nuts, then secure th
Mounting your server into a cabinetwww.gateway.com173 Remove the bezel lock keys from the inside of the bezel, then insert the left side of the bezel
CHAPTER 2: Setting Up Your Server www.gateway.com18Removing the server from a cabinetTo remove the server from a cabinet: WarningScrews are required
Starting your serverwww.gateway.com19If nothing happens when you press the power button: Make sure that the power cable(s) is plugged in securely and
CHAPTER 2: Setting Up Your Server www.gateway.com20Setting up the operating systemIf you ordered your server with the operating system already install
CHAPTER 321Maintaining Your Server• Caring for your server• Preparing for system recovery• System administration•Identifying your server• Updating the
CHAPTER 3: Maintaining Your Server www.gateway.com22Caring for your serverTo extend the life of your server: Be careful not to bump or drop your serv
Preparing for system recoverywww.gateway.com23If you spill liquid on the keyboard, turn off your server and turn the keyboard upside down to let the l
iChapter 1: Checking Out Your Gateway Server . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1Front . . . . . . . . . . . . . . . . .
CHAPTER 3: Maintaining Your Server www.gateway.com24System administrationGateway System ManagerGateway System Manager (GSM) lets you manage multiple c
Identifying your serverwww.gateway.com252 Select the Security menu, then select the password to remove.3 Enter the current password, then press ENTER.
CHAPTER 3: Maintaining Your Server www.gateway.com26Using your Server Companion DVDYou can use your Server Companion DVD to: Install hardware drivers
Using your Server Companion DVDwww.gateway.com27Installing drivers and programsYou can install drivers and programs directly onto the server by using
CHAPTER 3: Maintaining Your Server www.gateway.com283 At the command line, change directories to the USB Disk-on-key device.4 Run the update utility b
CHAPTER 429Installing Components• Preparing to install components• Preventing static electricity discharge• Opening the server case• Closing the serve
CHAPTER 4: Installing Components www.gateway.com30Preparing to install componentsSelecting a place to workWork on your server in an area that: Is cle
Opening the server casewww.gateway.com31 Avoid static-causing surfaces such as carpeted floors, plastic, and packing foam. Avoid working on the serv
CHAPTER 4: Installing Components www.gateway.com32Closing the server caseTo close the server case: 1 Make sure that all of the internal cables are ar
Installing and removing driveswww.gateway.com33Installing and removing drivesYour server’s basic configuration includes one optical drive and as many
Contents www.gateway.comiiChapter 4: Installing Components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29Pre
CHAPTER 4: Installing Components www.gateway.com347 Lift the locking tab (3) on the back of the optical drive tray, then push the optical drive (4) an
Installing and removing driveswww.gateway.com3511 Align the optical drive with the two clips on the left side of the optical drive tray, then press th
CHAPTER 4: Installing Components www.gateway.com367 Lift the locking tab (3) on the back of the tape drive tray, then push the tape drive (4) and tape
Installing and removing driveswww.gateway.com37Removing and installing a hard driveImportantGateway tests and verifies the operationand compatibility
CHAPTER 4: Installing Components www.gateway.com386 Make sure that the tray’s release lever is open, then slide the new drive fully into the empty hot
Installing and removing driveswww.gateway.com396 Remove the diskette drive from the drive tray, then insert the new diskette drive into the drive tray
CHAPTER 4: Installing Components www.gateway.com40Installing memoryCautionUse only 667 MHz Fully-Buffered DIMM(FB-DIMM) memory modules.Your server sup
Installing memorywww.gateway.com41Non-redundant modeDIMM Installation Options - Non-redundant ModeDIMM DIMM1 DIMM2 DIMM3 DIMM4 DIMM5 DIMM6 DIMM7 DIMM8
CHAPTER 4: Installing Components www.gateway.com42Mirroring mode:Sparing modeFor the sparing mode, follow the online spare FBDIMM configuration requir
Installing memorywww.gateway.com43To install or replace memory: 1 Follow the instructions in “Preventing static electricity discharge” on page 30. Ma
Contentswww.gateway.comiiiSafety guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
CHAPTER 4: Installing Components www.gateway.com44Installing and removing PCI expansion cardsCautionAlways operate your server with the PCIriser assem
Installing and removing PCI expansion cardswww.gateway.com456 If you are not replacing the card, install a slot cover (5) on the back of the riser car
CHAPTER 4: Installing Components www.gateway.com46Replacing system fansThis server contains two groups of hot-swappable fans (seated in fan cages) and
Replacing system fanswww.gateway.com473 Remove the fan duct by lifting it out of the chassis.4 Lift the release tab (1) (similar on both fan cages), t
CHAPTER 4: Installing Components www.gateway.com488 Place the new system fan cage and fans onto the locking tabs (standoffs) in the chassis (3), then
Replacing or adding a processorwww.gateway.com49Replacing or adding a processorWarningProcessors and heat sinks may be hot ifthe computer has been run
CHAPTER 4: Installing Components www.gateway.com506 Unlock the load lever (1) and lift it up, then open the load plate (2) to release the processor.7
Replacing or adding a processorwww.gateway.com51CautionThe heatsink has Thermal InterfaceMaterial (TIM) located on the bottom ofit. Use caution when y
CHAPTER 4: Installing Components www.gateway.com52Replacing a power supply moduleCautionThe power supplies in this server containno user-serviceable p
Replacing the RPS power distribution modulewww.gateway.com53Replacing the RPS power distribution moduleTo replace the RPS power distribution module:
Contents www.gateway.comiv
CHAPTER 4: Installing Components www.gateway.com54Replacing the hot-swap backplaneCautionThe hot-swap backplane is nothot-swappable. Before removing o
Replacing the hot-swap backplanewww.gateway.com5510 Holding the new backplane by the edges only, align it with the locking tabs on the backplane brack
CHAPTER 4: Installing Components www.gateway.com56Installing and removing the ROMB battery pack for the mezzanine RAID cardTo remove and install a ROM
Installing and removing an optional mezzanine boardwww.gateway.com574 Align the holes on one side of the board with the plastic standoffs (1) and alig
CHAPTER 4: Installing Components www.gateway.com58Replacing the CMOS batteryWarningDanger of explosion if battery isincorrectly replaced. Replace only
Replacing the control panel adapter cardwww.gateway.com59Replacing the control panel adapter cardCautionYour server must be operated with acontrol pan
CHAPTER 4: Installing Components www.gateway.com60Replacing the control panel bridge cardTo replace the control panel bridge card: 1 Follow the instr
Replacing the system boardwww.gateway.com61Replacing the system boardTo replace the system board: 1 Follow the instructions in “Preventing static ele
CHAPTER 4: Installing Components www.gateway.com628 Loosen the two thumbscrews (1) that secure the system board to the server.9 Slide the system board
Replacing the system boardwww.gateway.com6315 Replace the system fan cage and fan duct by following the instructions in “Replacing system fans” on pag
CHAPTER 11Checking Out Your Gateway Server•Front•Back•Interior• System board• Hot-swap backplanes•Getting Help
CHAPTER 4: Installing Components www.gateway.com64
CHAPTER 565Using the BIOS Setup Utility• Opening the BIOS Setup utility•Updating the BIOS• Resetting the BIOS
CHAPTER 5: Using the BIOS Setup Utility www.gateway.com66Opening the BIOS Setup utilityThe BIOS Setup utility stores basic settings for your server. T
Recovering the BIOSwww.gateway.com67To update the BIOS under WinPE: 1 Print the appendix for “BIOS Settings” on page 107.2 Restart your server, then
CHAPTER 5: Using the BIOS Setup Utility www.gateway.com683 Remove the jumper across pins 1-2 of header J3-E, then place the jumper across pins 2-3.4 F
Resetting the BIOSwww.gateway.com69To reset the BIOS using the power and reset buttons: 1 Print the appendix for “BIOS Settings” on page 101 in this
CHAPTER 5: Using the BIOS Setup Utility www.gateway.com7011 Place the jumper back onto pins 1-2.12 Follow the instructions in “Closing the server case
CHAPTER 671Troubleshooting• Telephone support• Tutoring and training• Safety guidelines• Error messages• Troubleshooting
CHAPTER 6: Troubleshooting www.gateway.com72Telephone supportBefore calling Gateway Customer CareIf you have a technical problem with your server, fol
Tutoring and trainingwww.gateway.com73Telephone supportGateway offers a wide range of customer service, technical support, and information services.Te
CHAPTER 1: Checking Out Your Gateway Server www.gateway.com2FrontControl panelHard drivesHard drive tray LEDsControl panelOptical drive# Feature # Fea
CHAPTER 6: Troubleshooting www.gateway.com74Safety guidelinesWhile troubleshooting your server, follow these safety guidelines: Never remove the top
Error messageswww.gateway.com75Invalid Boot Diskette A diskette was found in the drive, but it is not configured as a bootable diskette.Drive Not Read
CHAPTER 6: Troubleshooting www.gateway.com76Primary Slave Drive - ATAPI IncompatibleThe IDE/ATAPI device configured as Primary Slave failed an ATAPI c
Error messageswww.gateway.com77Checking NVRAM..Update FailedBIOS could not write to the NVRAM block. This message appears when the FLASH part is write
CHAPTER 6: Troubleshooting www.gateway.com78Interrupt Controller-2 errorBIOS POST could not initialize the Slave Interrupt Controller. This may indica
Troubleshootingwww.gateway.com79TroubleshootingFirst stepsWarningTo avoid bodily injury, do not attempt totroubleshoot your server problem if:- The po
CHAPTER 6: Troubleshooting www.gateway.com80Beep codesWhenever a recoverable error occurs during the power-on self-test (POST), the BIOS displays an e
Troubleshootingwww.gateway.com81LED informationSee the following table for a description of this server’s LEDs and the information they provide:9 The
CHAPTER 6: Troubleshooting www.gateway.com82NIC status LEDsIdentify NIC statesControl panel and back I/O panel RJ-45 connectorsBlue (front) Green/Oran
Troubleshootingwww.gateway.com83Diagnostic LEDsThe BIOS sends a 1-byte hex code to port 80 prior to each POST task. These codes are displayed on eight
Frontwww.gateway.com34 NMI button 10 ID button5 System fault LED 11 ID LED6NIC status LED# Feature # Feature
CHAPTER 6: Troubleshooting www.gateway.com8413 Early POST initialization of chipset registers.24 Uncompress and initialize any platform specific BIOS
Troubleshootingwww.gateway.com858C Late POST initialization of chipset registers.8D Build ACPI tables (if ACPI is supported).8E Program the peripheral
CHAPTER 6: Troubleshooting www.gateway.com86Bootblock initialization code checkpointsThe Bootblock initialization code sets up the chipset, memory, an
Troubleshootingwww.gateway.com87Bootblock recovery code checkpointsThe bootblock recovery code gets control when the BIOS determines that a BIOS recov
CHAPTER 6: Troubleshooting www.gateway.com88DIM code checkpointsThe Device Initialization Manager (DIM) gets control at various times during BIOS POST
Troubleshootingwww.gateway.com89Optical driveYour server does not recognize an optical drive Restart your server, then open the BIOS Setup utility by
CHAPTER 6: Troubleshooting www.gateway.com90You are having problems with a SATA drive For normal SATA drives (not SATA RAID), check the BIOS setup ut
Troubleshootingwww.gateway.com91MonitorYour server is running but there is no picture Adjust the brightness and contrast controls to the center posit
CHAPTER 6: Troubleshooting www.gateway.com92ProcessorYour server does not recognize a new processor Make sure that the processor is fully seated in i
APPENDIX A93Server Specifications• System specifications• System board specifications• Environmental specifications• Electronic specifications• Additi
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