Gateway M305 NotebookCustomizingTroubleshootinguser'sguide
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90Chapter 6: Using Multimediawww.gateway.comUsing MUSICMATCHUsing MUSICMATCH®, you can: Play music CDs Create MP3 music files from your music CDs E
91Using MUSICMATCHwww.gateway.com3 If an Audio CD dialog box opens, click Play Audio CD using MUSICMATCH Jukebox, then click OK. The musicmatch window
92Chapter 6: Using Multimediawww.gateway.comCreating MP3 music filesUsing MUSICMATCH, you can copy the tracks from a music CD to your computer’s hard
93Using MUSICMATCHwww.gateway.com4 If the CD is playing, click Stop.5 In the MUSIC CENTER area, under COPY, click CD -> Files. The MUSICMATCH recor
94Chapter 6: Using Multimediawww.gateway.com4 Click Options, Music Library, then click Edit Track Tag(s). The Edit Track Tag(s) dialog box opens.5 Ent
95Using MUSICMATCHwww.gateway.comBuilding a music libraryUse MUSICMATCH to build a music library. You can organize your music tracks by categories, fi
96Chapter 6: Using Multimediawww.gateway.comChanging the music library display settingsTo change the music library display settings:1 In MUSICMATCH, c
97Using MUSICMATCHwww.gateway.comListening to Internet radio To listen to an Internet radio station:1 Connect to the Internet, then open MUSICMATCH.2
98Chapter 6: Using Multimediawww.gateway.comPlaying a DVDA Digital Versatile Disc (DVD) is similar to a standard CD but has greater data capacity. Bec
99Playing a DVDwww.gateway.comHelp and SupportFor more information about playing DVDs in Windows XP, click Start, then click Help and Support.Type the
11Checking OutYourGateway M305This chapter introduces you to the basic features of your notebook. Read this chapter to learn: How to identify the fea
100Chapter 6: Using Multimediawww.gateway.comCreating CDs using Roxio Easy CD CreatorYou can use your DVD/CD-RW drive to create data CDs, music CDs, o
101Creating CDs using Roxio Easy CD Creatorwww.gateway.com2 If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click
102Chapter 6: Using Multimediawww.gateway.com3 Move your pointer over make a data CD, then click dataCD project. The Easy CD Creator window opens.4 Cl
103Creating CDs using Roxio Easy CD Creatorwww.gateway.com5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to selec
104Chapter 6: Using Multimediawww.gateway.com6 After you have added all of your files, click record. The Record CD Setup dialog box opens.7 Click Star
105Creating CDs using Roxio Easy CD Creatorwww.gateway.comCreating music CDsUse Roxio Easy CD Creator to create music CDs from other music CDs or MP3
106Chapter 6: Using Multimediawww.gateway.com2 If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click OK. The Selec
107Creating CDs using Roxio Easy CD Creatorwww.gateway.com3 Move your pointer over make a music CD, then click musicCD project. The Easy CD Creator wi
108Chapter 6: Using Multimediawww.gateway.com5 Click the file you want to record (hold down the CTRL or SHIFT key when you click to select multiple fi
109Creating CDs using Roxio Easy CD Creatorwww.gateway.com6 After you have added all of your tracks and files, click record. The Record CD Setup dialo
2Chapter 1: Checking Out Your Gateway M305www.gateway.comFrontComponent Icon DescriptionSpeakers Provide audio output when headphones or amplified spe
110Chapter 6: Using Multimediawww.gateway.comCopying CDsCD Copier can make backup copies of almost any type of CD.To copy a CD:1 Insert the CD you wan
111Creating CDs using Roxio Easy CD Creatorwww.gateway.com3 If a CD Drive dialog box opens, click Create a CD using Roxio Easy CD Creator, then click
112Chapter 6: Using Multimediawww.gateway.com4 Move your pointer over CD copier, then click CD copier. The CD Copier window opens.5 On the Source and
113Creating CDs using Nero Expresswww.gateway.comCreating CDs using Nero ExpressYou can use Nero Express to copy tracks from a music CD to your hard d
114Chapter 6: Using Multimediawww.gateway.comCreating a data CDTo create a data CD:1 Click Start, All Programs, Burn a CD, Nero Programs, then click N
115Creating CDs using Nero Expresswww.gateway.com4 Move your pointer over Data, then click Data Disc. The Disc Content screen opens.
116Chapter 6: Using Multimediawww.gateway.com5 Click Add. The Select Files and Folders dialog box opens.6 Browse to the folder that contains the files
117Creating CDs using Nero Expresswww.gateway.com9 Click Next. The Final Burn Settings screen opens.10 Click the arrow to open the Current recorder li
118Chapter 6: Using Multimediawww.gateway.comCopying a CDTo copy a music CD or data CD:1 Click Start, All Programs, Burn a CD, Nero Programs, then cli
119Creating CDs using Nero Expresswww.gateway.com6 Click Burn. The Nero’s Title and CD Database dialog box opens.
3Left sidewww.gateway.comLeft sideComponent Icon DescriptionMicrophone jack Plug a microphone into this jack.Headphone jack Plug amplified speakers or
120Chapter 6: Using Multimediawww.gateway.com7 Wait until the dialog box closes.- OR -Click Cancel.The Burning Process screen opens. Nero Express copi
121Creating CDs using Nero Expresswww.gateway.comCopying music tracksTo copy music CD tracks to your hard drive:1 Click Start, All Programs, Burn a CD
122Chapter 6: Using Multimediawww.gateway.com5 Click the Save Tracks icon. The Nero’s Title and CD Database dialog box opens.6 Wait until the dialog b
123Creating CDs using Nero Expresswww.gateway.com7 If a message box opens, click OK. The Save Tracks dialog box opens.8 Click the arrow button to open
124Chapter 6: Using Multimediawww.gateway.comCreating a music CDTo create a music CD:1 Click Start, All Programs, Burn a CD, Nero Programs, then click
125Creating CDs using Nero Expresswww.gateway.comThe screen you use to add files opens.
126Chapter 6: Using Multimediawww.gateway.com5 Click Add. The Select Files and Folders dialog box opens.6 Browse to the folder that contains the files
127Creating CDs using Nero Expresswww.gateway.com9 Click Next. The Final Burn Settings screen opens.10 Click the arrow to open the Current recorder li
128Chapter 6: Using Multimediawww.gateway.comAdvanced featuresIn addition to Nero Express, you can use: Nero BackItUp to create a backup of files on
129Using the optional diskette drivewww.gateway.comUsing the optional diskette driveThe diskette drive uses 3.5-inch diskettes (sometimes called flopp
4Chapter 1: Checking Out Your Gateway M305www.gateway.comDiskette drive or memory card readerInsert a standard 3.5-inch diskette into the optional dis
130Chapter 6: Using Multimediawww.gateway.comUsing the optional memory card readerYou can use memory cards to transfer pictures from a digital camera
131Using the optional memory card readerwww.gateway.comMemory card typesThe memory card reader supports the following card types.Each slot is assigned
132Chapter 6: Using Multimediawww.gateway.comUsing a memory cardTo insert a memory card:1 Insert the memory card into the memory card slot with the la
133Connecting a digital camerawww.gateway.comTo remove a memory card: Make sure that diskette drive status indicator (see “Status indicators” on page
134Chapter 6: Using Multimediawww.gateway.com2 Use the program that came with your digital camera to transfer the pictures to your notebook.-OR-In Win
7135Sending andReceiving FaxesMicrosoft Fax lets you send and receive faxes using the modem. Read this chapter to learn how to: Install and configure
136Chapter 7: Sending and Receiving Faxeswww.gateway.comInstalling and configuring FaxIf you are using Windows XP, complete the following instructions
137Installing and configuring Faxwww.gateway.com5 Click Exit to close the Welcome to Microsoft Windows XP dialog box.-OR-Click Close to close the Add
138Chapter 7: Sending and Receiving Faxeswww.gateway.comTo configure Microsoft Fax:1 Click Start, All Programs, Accessories, Communications, Fax, then
139Installing and configuring Faxwww.gateway.com7 Type the transmitting fax identifier information. This identifier information is required by law. Yo
5Right sidewww.gateway.comRight sideComponent Icon DescriptionCD, DVD, or DVD/CD-RW driveInsert CDs or DVDs into this drive. For more information, see
140Chapter 7: Sending and Receiving Faxeswww.gateway.comConfiguring Fax in Windows 2000Before you send your first fax, you need to set up your user in
141Sending a simple faxwww.gateway.com12 Type the receiving fax identifier information. This identifier information is required by law and can be the
142Chapter 7: Sending and Receiving Faxeswww.gateway.com5 If you want to send your fax to more than one recipient, click Add and type the name and fax
143Setting up your cover page templatewww.gateway.comSetting up your cover page templateYou can create your own cover page template that you can use i
144Chapter 7: Sending and Receiving Faxeswww.gateway.com6 Type the new cover page template name.7 Click Save.Faxing from programsTo fax a document dir
145Receiving and viewing a faxwww.gateway.comReceiving and viewing a faxTo receive and view a fax in Windows XP:1 Click Start, All Programs, Accessori
146Chapter 7: Sending and Receiving Faxeswww.gateway.comTo cancel a fax that has not been sent in Windows 2000:1 If Fax is not open, click Start, Prog
147Automatically cancelling a fax in Windows XPwww.gateway.com5 Specify the number of retries and the amount of time between retries.6 Click OK.Automa
148Chapter 7: Sending and Receiving Faxeswww.gateway.com
8149Managing PowerWhile your notebook is running on battery power, you should manage power consumption to get the most use out of the battery. Read th
6Chapter 1: Checking Out Your Gateway M305www.gateway.comBackComponent Icon DescriptionModem jack Plug a modem cable into this jack. For more informat
150Chapter 8: Managing Powerwww.gateway.comMonitoring the battery chargeClosely monitor the battery charge. When the battery charge gets low, change t
151Recharging the batterywww.gateway.com Pressing the battery meter buttons on the battery. The battery meter lights indicate the percentage of batte
152Chapter 8: Managing Powerwww.gateway.comRecalibrating the batteryIf your notebook unexpectedly goes into Standby mode while you are using it but th
153Changing batterieswww.gateway.comChanging batteriesIf your notebook is plugged into an AC outlet, you can change the battery while your notebook is
154Chapter 8: Managing Powerwww.gateway.com4 Slide the battery release latch.5 Lift the battery out of the bay.6 Place a recharged battery into the ba
155Extending battery lifewww.gateway.comExtending battery lifeConserving battery powerWhile using the battery to power your notebook, conserve power b
156Chapter 8: Managing Powerwww.gateway.comChanging power modesYou can use the following power modes to lengthen the life of your notebook’s battery:
157Changing power settingswww.gateway.comChanging power settingsYou can change the function of the power button, Standby system key, and power-saving
158Chapter 8: Managing Powerwww.gateway.com2 Click/Double-click the Power Options or Power Management icon. The Power Options Properties dialog box op
159Changing power settingswww.gateway.comChanging alarm optionsTo change the alarm options:1 In Windows XP, click Start, then click Control Panel. The
7Bottomwww.gateway.comBottomComponent Icon DescriptionMemory bay Install as many as two memory modules into this bay. For more information, see “Addin
160Chapter 8: Managing Powerwww.gateway.comChanging advanced settingsTo change advanced power management settings:1 In Windows XP, click Start, then c
161Changing power settingswww.gateway.com4 Click the arrow button to open a Power buttons list, then click the power setting mode you want to use.5 Cl
162Chapter 8: Managing Powerwww.gateway.com3 Click the Hibernate tab.4 Click the Enable hibernation check box, then click Apply. Hibernate mode is now
163Changing power settingswww.gateway.com As a manually-selected power savings mode:In Windows XP, click Start, then click Turn Off Computer. Press a
164Chapter 8: Managing Powerwww.gateway.com3 Click the Intel SpeedStep technology tab.4 Change any of the following settings: To run the processor at
9165Travel TipsThese tips can make traveling with your notebook more convenient and trouble-free. Read this chapter to learn about: Using the modem
166Chapter 9: Travel Tipswww.gateway.comModem Take a telephone cord to connect the modem to telephone jacks. If you are traveling internationally, ta
167Fileswww.gateway.comFiles Copy your working files from your desktop computer to your notebook before you travel. If you need to access your deskt
168Chapter 9: Travel Tipswww.gateway.comTo create a startup password:1 Restart your notebook. As soon as you see a startup screen, press F2. The BIOS
169Additional tipswww.gateway.comAdditional tips If you plan to use several USB peripheral devices, take a portable USB hub to provide additional USB
8Chapter 1: Checking Out Your Gateway M305www.gateway.comKeyboard areaFor information on using your keyboard, see “Using the keyboard” on page 24.Comp
170Chapter 9: Travel Tipswww.gateway.com
10171CustomizingYour NotebookThis chapter provides information about customizing your notebook by changing settings in Windows. Read this chapter to l
172Chapter 10: Customizing Your Notebookwww.gateway.comAdjusting the screen and desktop settingsAdjusting the color depth and screen area are two of t
173Adjusting the screen and desktop settingswww.gateway.com3 Click the Settings tab.4 Click the arrow button to open the Color quality or Colors list,
174Chapter 10: Customizing Your Notebookwww.gateway.comAdjusting the screen resolutionYou can increase the screen resolution to fit more icons on your
175Adjusting the screen and desktop settingswww.gateway.com4 Drag the Screen resolution or Screen area slider to the size you prefer.5 To save your ch
176Chapter 10: Customizing Your Notebookwww.gateway.com3 Click the Appearance tab.4 Click the arrow button to open the Color scheme list, click the co
177Adjusting the screen and desktop settingswww.gateway.comTo change desktop colors in Windows 2000:1 Click Start, Settings, then click Control Panel.
178Chapter 10: Customizing Your Notebookwww.gateway.comChanging the desktop backgroundIn Windows XP, you can change the Windows desktop background pic
179Adjusting the screen and desktop settingswww.gateway.com4 Click a background picture in the Background list.- OR -Click Browse to select a backgrou
9Keyboard areawww.gateway.comKeyboard Provides all the features of a full-sized, 86-key keyboard. For more information, see “Using the keyboard” on pa
180Chapter 10: Customizing Your Notebookwww.gateway.com3 Click the Background tab.4 Click a background picture in the Select a background picture or H
181Adjusting the screen and desktop settingswww.gateway.comSelecting a screen saverYou can use a screen saver to keep others from viewing your display
182Chapter 10: Customizing Your Notebookwww.gateway.com4 Click the arrow button to open the Screen Saver list, then click the screen saver you want. W
183Changing the touchpad settingswww.gateway.comChanging the touchpad settingsYou can adjust the double-click speed, pointer speed, left-hand or right
184Chapter 10: Customizing Your Notebookwww.gateway.com3 Click the Device Settings tab, then click Settings to change your touchpad settings.4 To modi
185Adding and modifying user accountswww.gateway.comAdding and modifying user accountsIn Windows XP, you can create and customize a user account for e
186Chapter 10: Customizing Your Notebookwww.gateway.comTo switch user accounts in Windows XP:1 Click Start, then click Log Off. The Log Off Windows di
11187Networking YourNotebookConnecting your home, small office, or home office computers lets you share drives, printers, and a single Internet connec
188Chapter 11: Networking Your Notebookwww.gateway.comBenefits of networkingA network lets you: Share a single Internet connection Share computer dr
189Benefits of networkingwww.gateway.comSharing peripheral devicesEach computer that is connected to the network can share the same peripheral devices
10Chapter 1: Checking Out Your Gateway M305www.gateway.comIdentifying your modelGateway model numberThe label on the bottom of your notebook contains
190Chapter 11: Networking Your Notebookwww.gateway.comSelecting a network connectionThe biggest decision you need to make when creating your network i
191Using a wired Ethernet networkwww.gateway.comUsing a wired Ethernet networkA wired Ethernet network consists of two or more computers connected tog
192Chapter 11: Networking Your Notebookwww.gateway.comExample wired Ethernet networkThe following is an example of a wired Ethernet network. The netwo
193Using a wired Ethernet networkwww.gateway.comEquipment you need for a wired Ethernet networkFor a wired Ethernet network you need: An Ethernet jac
194Chapter 11: Networking Your Notebookwww.gateway.comUsing a wireless Ethernet networkA wireless Ethernet network is ideal for creating a home or off
195Using a wireless Ethernet networkwww.gateway.comWireless Ethernet speed and frequencyWireless Ethernet is available at two different speeds and at
196Chapter 11: Networking Your Notebookwww.gateway.comExample access point wireless Ethernet networkBy using an access point, you can join a wireless
197Using a wireless Ethernet networkwww.gateway.comEquipment you need for an access point wireless Ethernet networkFor an access point wireless Ethern
198Chapter 11: Networking Your Notebookwww.gateway.comExample peer-to-peer wireless Ethernet networkUse a peer-to-peer (also known as ad hoc) wireless
199Using a wireless Ethernet networkwww.gateway.comEquipment you need for a peer-to-peer wireless Ethernet networkFor a peer-to-peer wireless Ethernet
11Identifying your modelwww.gateway.comGateway serial numberYou can locate the Gateway serial number: Printed on a white sticker on the bottom or bac
200Chapter 11: Networking Your Notebookwww.gateway.comUsing your notebook on a networkInstalling and configuring your notebook for Ethernet networking
201Using your notebook on a networkwww.gateway.comTo turn the wireless Ethernet emitter on or off in Windows 2000 using the Realtek Wireless Configura
202Chapter 11: Networking Your Notebookwww.gateway.com
12203Moving FromYour OldComputerIf your new notebook is replacing an old computer, you may have personal data files, Internet settings, a printer or o
204Chapter 12: Moving From Your Old Computerwww.gateway.comUsing the Windows XP Files and Settings Transfer WizardIf your new notebook is running Wind
205Transferring fileswww.gateway.comTo find files in the My Documents folder:1 In Windows XP, click Start, then click My Documents. The My Documents w
206Chapter 12: Moving From Your Old Computerwww.gateway.comTo find files using Find or Search:1 In Windows XP, click Start, then click Search. The Sea
207Installing your old printer or scannerwww.gateway.comTo use the Internet Connection Wizard:1 Click Start, All Programs, Accessories, Communications
208Chapter 12: Moving From Your Old Computerwww.gateway.comIf you have trouble after you install the software for your old devices, you can use System
209Installing your old programswww.gateway.com7 Install your printer by following the on-screen instructions.See your peripheral device’s user guide f
12Chapter 1: Checking Out Your Gateway M305www.gateway.comFinding your specificationsFor more information about your notebook, such as memory size, me
210Chapter 12: Moving From Your Old Computerwww.gateway.com
13211Maintaining YourNotebookThis chapter provides basic information about maintaining your notebook hardware and software. Read this chapter to learn
212Chapter 13: Maintaining Your Notebookwww.gateway.comCaring for your notebookTo extend the life of your system: Be careful not to bump or drop your
213Caring for your notebookwww.gateway.comUse the following table to set up a regular maintenance schedule.Maintenance task Monthly When needed See...
214Chapter 13: Maintaining Your Notebookwww.gateway.comProtecting your notebook from virusesA virus is a program that attaches itself to a file on a c
215Protecting your notebook from viruseswww.gateway.comTo scan for viruses:1 Click Start, All Programs, Norton AntiVirus, then click Norton AntiVirus
216Chapter 13: Maintaining Your Notebookwww.gateway.comTo remove a virus:1 If Norton AntiVirus finds a virus, follow all on-screen instructions to rem
217Managing hard drive spacewww.gateway.comManaging hard drive spaceWindows provides several utilities you can use to manage your hard drive.Checking
218Chapter 13: Maintaining Your Notebookwww.gateway.comUsing Disk CleanupDelete unnecessary files, such as temporary Windows files, to free hard drive
219Managing hard drive spacewww.gateway.com4 Make sure that the check box beside each file type you want to delete is selected. For more information a
13Accessorieswww.gateway.comAccessoriesGateway offers accessories that can help you make the most of using your notebook. To order accessories, visit
220Chapter 13: Maintaining Your Notebookwww.gateway.com3 Click the Tools tab.4 Click Check Now.5 Click the options you want to use, then click Start.
221Managing hard drive spacewww.gateway.comDefragmenting the hard driveWhen working with files, sometimes Windows divides the file information into pi
222Chapter 13: Maintaining Your Notebookwww.gateway.com3 Click the Tools tab.4 Click Defragment Now.5 If Disk Defragmenter does not start automaticall
223Managing hard drive spacewww.gateway.comBacking up filesBacking up files and removing them from the hard drive frees space for new files on the har
224Chapter 13: Maintaining Your Notebookwww.gateway.comTo start the Scheduled Task Wizard:1 Click Start, All Programs, Accessories, System Tools, then
225Cleaning your notebookwww.gateway.comCleaning your notebookKeeping your notebook clean and the vents free from dust helps keep your system performi
226Chapter 13: Maintaining Your Notebookwww.gateway.comIf you spill liquid on the keyboard, turn off your notebook and turn your notebook upside down.
227Cleaning your notebookwww.gateway.comTo clean your trackball mouse:1 Turn the mouse upside down.2 Rotate the retaining ring on the bottom of the mo
228Chapter 13: Maintaining Your Notebookwww.gateway.com
14229RestoringSoftwareRead this chapter to learn how to: Reinstall device drivers Update device drivers Reinstall programs Reinstall WindowsIf you
14Chapter 1: Checking Out Your Gateway M305www.gateway.com
230Chapter 14: Restoring Softwarewww.gateway.comUsing the Restoration CDsUse the Gateway Restoration CDs to reinstall device drivers, your operating s
231Reinstalling device driverswww.gateway.comReinstalling device driversDevice drivers are programs that control devices such as the computer display,
232Chapter 14: Restoring Softwarewww.gateway.com6 Select a single device driver to reinstall.- OR -Click Automatic Installation, then select multiple
233Updating device driverswww.gateway.comUpdating device driversThe Restoration CDs contain a device driver update utility that works over the Interne
234Chapter 14: Restoring Softwarewww.gateway.com8 Install available updated device drivers by following the on-screen instructions. Depending on the d
235Reinstalling programswww.gateway.com4 Insert the red Drivers and Applications CD into the CD or DVD drive. If the program starts automatically, go
236Chapter 14: Restoring Softwarewww.gateway.comTo reinstall other programs from a CD:1 If you just reinstalled Windows, go to Step 4. Otherwise, go t
237Reinstalling Windowswww.gateway.comThe Restoration CDs step you through reinstalling Windows XP or Windows 2000. If you are reinstalling Windows XP
238Chapter 14: Restoring Softwarewww.gateway.com13 Wait while the setup program copies files to your hard drive. When your notebook restarts, do NOT p
15239Upgrading YourNotebookThis chapter provides information about adding hardware devices to your notebook. Read this chapter to learn how to: Add a
215Getting StartedThis chapter provides basic information about your Gateway notebook. Read this chapter to find out how to: Connect the AC adapter
240Chapter 15: Upgrading Your Notebookwww.gateway.comAdding and removing a PC CardYour notebook has a PC Card slot (also known as a PCMCIA card slot).
241Adding and removing a PC Cardwww.gateway.comTo remove a PC Card:1 Click the remove hardware icon in the taskbar, the PC Card name, then clickStop.-
242Chapter 15: Upgrading Your Notebookwww.gateway.comPreventing static electricity dischargeThe components inside your notebook are extremely sensitiv
243Adding or replacing memorywww.gateway.comBefore working with computer components, follow these guidelines: Avoid static-causing surfaces such as c
244Chapter 15: Upgrading Your Notebookwww.gateway.comTo add or replace memory modules:1 Follow the instructions under “Preventing static electricity d
245Adding or replacing memorywww.gateway.com7 Pull the memory module out of the slot.8 Hold the new or replacement module at a 30-degree angle and pre
246Chapter 15: Upgrading Your Notebookwww.gateway.com9 Gently push the module down until it clicks in place.10 Replace the memory bay cover and tighte
247Replacing the hard drive kitwww.gateway.comReplacing the hard drive kitIf you would like more hard drive capacity, you can replace your original dr
248Chapter 15: Upgrading Your Notebookwww.gateway.com5 Remove the two hard drive kit screws.Tips & Tricks Use a magnetic screwdriver or turn the n
249Replacing the hard drive kitwww.gateway.com6 Slide the old hard drive kit out of your notebook.7 If your new hard drive already includes the hard d
16Chapter 2: Getting Startedwww.gateway.comConnecting the AC adapterYou can run your notebook using an AC adapter or your notebook’s battery. The batt
250Chapter 15: Upgrading Your Notebookwww.gateway.com8 Remove the two screws that secure the hard drive to the hard drive kit bracket.9 Remove the bra
251Replacing the hard drive kitwww.gateway.com14 Insert the battery and turn your notebook over.15 Connect the power adapter and modem and network cab
252Chapter 15: Upgrading Your Notebookwww.gateway.com
16253TroubleshootingThis chapter provides some solutions to common notebook problems. Read this chapter to learn how to: Troubleshoot typical hardwar
254Chapter 16: Troubleshootingwww.gateway.comSafety guidelinesWhile troubleshooting your notebook, follow these safety guidelines: Never start any di
255First stepswww.gateway.comFirst stepsIf you have problems with your notebook, try these things first: Make sure that the AC power adapter is conne
256Chapter 16: Troubleshootingwww.gateway.comTroubleshootingCD or DVD drivesYour notebook does not recognize a disc The disc may not be seated correc
257Troubleshootingwww.gateway.com Clean the CD. For more information, see “Cleaning CDs or DVDs” on page 258. Your notebook may be experiencing some
258Chapter 16: Troubleshootingwww.gateway.comCleaning CDs or DVDsWipe from the center to the edge, not around in a circle, using a product made especi
259Troubleshootingwww.gateway.comTo check IRQ usage in Windows 2000:1 Click Start, Settings, then click Control Panel. The Control Panel window opens.
17Connecting the AC adapterwww.gateway.com2 Connect the AC adapter to your notebook’s power connector.3 Plug the power cord into a wall outlet.The bat
260Chapter 16: Troubleshootingwww.gateway.comYou see a “Disk is full” error message Delete unnecessary files on the diskette. Try a different disket
261Troubleshootingwww.gateway.comThe text on the display is dim or difficult to read Adjust the brightness and contrast using the system keys. For mo
262Chapter 16: Troubleshootingwww.gateway.comHard driveYou see an “Insufficient disk space” error message Delete unnecessary files from the hard driv
263Troubleshootingwww.gateway.comInternetYou cannot connect to the Internet Make sure that the modem cable is plugged into the modem jack and not the
264Chapter 16: Troubleshootingwww.gateway.com The condition of the Internet computers to which you connect and the number of users accessing those co
265Troubleshootingwww.gateway.comMemoryYou see a “Memory error” message Make sure that the memory modules are inserted correctly in the memory bay sl
266Chapter 16: Troubleshootingwww.gateway.com If you have additional telephone services such as call waiting, call messaging, or voice mail, make sur
267Troubleshootingwww.gateway.com Check for line noise (scratchy, crackling, or popping sounds). Line noise is a common problem that can cause the mo
268Chapter 16: Troubleshootingwww.gateway.comTo access the gateway.your.way dial-up server:1 Insert the red Drivers and Applications CD into the CD or
269Troubleshootingwww.gateway.com4 Click your modem, then click Properties. The Modem Properties dialog box opens.5 Click the Diagnostic tab, then cli
18Chapter 2: Getting Startedwww.gateway.comProtecting from power source problemsDuring a power surge, the voltage level of electricity coming into you
270Chapter 16: Troubleshootingwww.gateway.comTo turn down the modem volume in Windows XP:1 Click Start, then click Control Panel. The Control Panel wi
271Troubleshootingwww.gateway.comThe external mouse works erratically Clean the mouse. For more information, see “Cleaning the mouse” on page 226. S
272Chapter 16: Troubleshootingwww.gateway.comPC CardsYou installed a PC Card and now your notebook is having problems Make sure that you have correct
273Troubleshootingwww.gateway.comPrinterThe printer will not turn on Make sure that the printer is online. Many printers have an online/offline butto
274Chapter 16: Troubleshootingwww.gateway.com Reinstall the printer driver. See the guide that came with your printer for instructions on installing
275Troubleshootingwww.gateway.comYou see a “Printer is out of paper” error messageAfter adding paper, make sure that the printer is online. Most print
276Chapter 16: Troubleshootingwww.gateway.comTelephone supportBefore calling Gateway Technical SupportIf you have a technical problem with your notebo
277Telephone supportwww.gateway.comTelephone numbersGateway offers a wide range of customer service, technical support, and information services.Autom
278Chapter 16: Troubleshootingwww.gateway.comTutoring and trainingGateway’s Technical Support professionals cannot provide hardware and software train
279Tutoring and trainingwww.gateway.comTrainingGateway provides the following in-person and computerized training:Resource Service description For mor
19Starting your notebookwww.gateway.comStarting your notebookTo start your notebook:1 Press the latch on the front of your notebook, then lift the LCD
280Chapter 16: Troubleshootingwww.gateway.com
A281Safety,Regulatory, andLegal InformationImportant safety informationYour Gateway system is designed and tested to meet the latest standards for saf
282Appendix A: Safety, Regulatory, and Legal Informationwww.gateway.comSetting up your system Read and follow all instructions marked on the product a
283Important safety informationwww.gateway.comReplacement parts and accessoriesUse only replacement parts and accessories recommended by Gateway.Impor
284Appendix A: Safety, Regulatory, and Legal Informationwww.gateway.comRegulatory compliance statementsWireless GuidanceLow power, Radio transmitting
285Regulatory compliance statementswww.gateway.comCaution In environments where the risk of interference to other devices or services is harmful or pe
286Appendix A: Safety, Regulatory, and Legal Informationwww.gateway.comUnited States of AmericaFederal Communications Commission (FCC)Intentional emit
287Regulatory compliance statementswww.gateway.comFCC declaration of conformityResponsible party:Gateway Companies, Inc.610 Gateway Drive, North Sioux
288Appendix A: Safety, Regulatory, and Legal Informationwww.gateway.comTelecommunications per FCC part 68 (applicable to products fitted with USA mode
289Regulatory compliance statementswww.gateway.comCanadaIndustry Canada (IC)Intentional emitter per RSS 210Low power, Radio transmitter type devices (
iContents1 Checking Out Your Gateway M305 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1Front . . . . . . . . . . . . .
20Chapter 2: Getting Startedwww.gateway.comWaking up your notebookWhen you do not use your notebook for several minutes, or if you close the LCD panel
290Appendix A: Safety, Regulatory, and Legal Informationwww.gateway.comUnintentional emitter per ICES-003This digital apparatus does not exceed the Cl
291Regulatory compliance statementswww.gateway.comMexicoIntentional emitterLow power, Radio transmitter type devices (radio frequency (RF) wireless co
292Appendix A: Safety, Regulatory, and Legal Informationwww.gateway.comCalifornia Proposition 65 WarningWarning This product contains chemicals, inclu
293Noticeswww.gateway.comNoticesCopyright © 2003 Gateway, Inc.All Rights Reserved14303 Gateway PlacePoway, CA 92064 USAAll Rights ReservedThis publica
294Appendix A: Safety, Regulatory, and Legal Informationwww.gateway.com
295IndexAAC adapterconnecting 16connector 6damaged 16defective 17international adapters 155access point network 196accessoriespurchasing 13s
296 break system key 26brightness system keys 24, 26, 27broadband Internet connection 34, 66, 188browserWeb 67, 69browsing for files and fold
297changing number of 172changing scheme 175connectingAC adapter 16camera 133digital camera 133external keyboard 24keyboard 24modem 32printe
298 connecting 133USB port 3digital photographyconnecting a digital camera 133using memory card reader 130directional keys 25Disk Cleanup 218
299e-mailaddress 72button 28checking for messages 73program 67sending 72transferring settings from old computer 207using 72EmPower power ada
21Restarting (rebooting) your notebookwww.gateway.comRestarting (rebooting) your notebookIf your notebook does not respond to keyboard or touchpad inp
300 eSupport 12model number 7, 10serial number 11, 12Web address 39Web site 39gateway.your.way dial-up server 267gigabit Ethernet 191Hhard dr
301computer 206using 66, 67InterVideo DVD Player 98IRQ conflicts 258ISPSee Internet service providerJjacksSee connectionsKKensington cable l
302 cleaning computer display 226cleaning keyboard 225cleaning mouse 226defragmenting 221deleting files 218suggested schedule 213using Schedu
303multi-player gameplaying 189musicSee audiomusic librarybuilding 95changing settings 96music trackscopying 121MusicMatchbuilding music lib
304 PDAmemory cards 130peer-to-peer networking 198, 199peripheral devices 34photographySee digital photographyplayingaudio CD 87, 89audio CD
305status indicator 22troubleshooting 256using 85, 100, 113recordingaudio file 81CD tracks 92, 121data CD 100, 114music CD 105, 124recoverin
306 safety precautions 282sharingdevices 189drives 188Internet connection 188printer 189See also networkingshortcut menusaccessing 31shortcut
307tutorial service 277telephoneacoustic handset coupler 166automatically canceling fax 147canceling fax 145configuring Fax 137, 140installi
308 sound 275support tool 255technical support 276telephone support 276video 275Web site connection speed 263turning offnotebook 20, 21wirele
309wireless Ethernet networkaccess point equipment list 197access point example 196ad hoc equipment list 199ad hoc example 198creating a net
22Chapter 2: Getting Startedwww.gateway.comStatus indicatorsStatus indicators inform you when a drive is being used or when a button has been pressed
310
MAN SYS M305 USR GDE R1 9/03
23Status indicatorswww.gateway.comScroll Lock Scroll Lock is turned on. For more information, see “System key combinations” on page 26.Pad Lock Numeri
24Chapter 2: Getting Startedwww.gateway.comUsing the keyboardYour notebook features a full-size keyboard that functions the same as a desktop computer
25Using the keyboardwww.gateway.comKey typesThe keyboard has several different types of keys. Some keys perform specific actions when pressed alone an
26Chapter 2: Getting Startedwww.gateway.comSystem key combinationsWhen you press the FN key and a system key at the same time, your notebook performs
27Using the keyboardwww.gateway.comDecrease the brightness of the display.Mute the sound. Press the key combination again to restore the sound. For mo
28Chapter 2: Getting Startedwww.gateway.comMulti-function buttonsPress the multi-function buttons to open the programs associated with them.Button Ico
29Using the EZ Pad touchpadwww.gateway.comUsing the EZ Pad touchpadThe EZ Pad™ consists of a touchpad, two buttons, and a rocker switch.When you move
ii Gateway Web site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39Using eSupport . .
30Chapter 2: Getting Startedwww.gateway.comYou can use the EZ-Pad left and right buttons below the touchpad to select objects.You can assign a functio
31Using the EZ Pad touchpadwww.gateway.comFor instructions on how to adjust the double-click speed, pointer speed, right-hand or left-hand configurati
32Chapter 2: Getting Startedwww.gateway.comConnecting the modemYour notebook has a built-in 56K modem that you can use to connect to a standard teleph
33Connecting to a wired Ethernet networkwww.gateway.comConnecting to a wired Ethernet networkYour notebook has a network jack that you can use to conn
34Chapter 2: Getting Startedwww.gateway.comBroadband Internet connectionsYou can use your notebook’s Ethernet jack for more than just networking. Many
335Getting HelpThis chapter tells you about additional information resources available to help you use your notebook. Read this chapter to learn how t
36Chapter 3: Getting Helpwww.gateway.comHelp and SupportYour computer includes Help and Support, an easily accessible collection of help information,
37Do More With Gatewaywww.gateway.comDo More With GatewayYour notebook may include Do More With Gateway, a tool that provides additional information a
38Chapter 3: Getting Helpwww.gateway.comOnline helpMany programs provide information online so you can research a topic or learn how to perform a task
39Gateway Web sitewww.gateway.comGateway Web siteGateway’s online support is available 24 hours per day, 7 days per week and provides the most current
iiiIdentifying drive types . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85Inserting a CD or DVD
40Chapter 3: Getting Helpwww.gateway.comUsing eSupportThe eSupport site is divided into five major areas: Support Home Downloads Contact Us Accoun
41Gateway Web sitewww.gateway.comAccount InfoClick Account Info to access support for non-technical issues, like the status of your order or changing
42Chapter 3: Getting Helpwww.gateway.com
443Windows BasicsRead this chapter to learn how to: Use the Windows desktop Manage files and folders Work with documents Use shortcuts
44Chapter 4: Windows Basicswww.gateway.comAbout the Windows environmentAfter your notebook starts, the first screen you see is the Windows desktop. Th
45Using the desktopwww.gateway.comUsing the desktopThe desktop contains the taskbar, the Start button, and the Recycle Bin icon.Using the Start menuYo
46Chapter 4: Windows Basicswww.gateway.com3 Click a file or program to open it.Adding icons to the desktopYou may want to add an icon (shortcut) to th
47Identifying window itemswww.gateway.com3 Click Send To, then click Desktop (create shortcut). A shortcut icon for that program appears on the deskto
48Chapter 4: Windows Basicswww.gateway.comEvery program window looks a little different because each has its own menus, icons, and controls. Most wind
49Working with files and folderswww.gateway.comWorking with files and foldersYou can organize your files and programs to suit your preferences much li
iv 8 Managing Power. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .149Monitoring the battery c
50Chapter 4: Windows Basicswww.gateway.comTo see the files and folders on a drive: Double-click the drive icon. If you do not see the contents of a d
51Working with files and folderswww.gateway.comTo create a folder:1 In Windows XP, click Start, then click My Computer on the Start menu.- OR -In Wind
52Chapter 4: Windows Basicswww.gateway.comTo copy a file or folder to another folder:1 Locate the file or folder you want to copy. For more informatio
53Working with files and folderswww.gateway.comDeleting files and foldersWhen you throw away paper files and folders, you take them from the file cabi
54Chapter 4: Windows Basicswww.gateway.comTo recover files or folders from the Recycle Bin:1 Double-click the Recycle Bin icon. The Recycle Bin window
55Working with files and folderswww.gateway.comWindows drives, folders, and files are organized in the same way as a real file cabinet in that they ma
56Chapter 4: Windows Basicswww.gateway.comSearching for filesIf you are looking for a particular file or folder or a set of files or folders that have
57Searching for fileswww.gateway.comUsing the Windows Search utilityTo find files and folders using the Search utility:1 In Windows XP, click Start, t
58Chapter 4: Windows Basicswww.gateway.com3 Click Search or Search Now. When the search is completed, Windows lists the files and folders whose names
59Working with documentswww.gateway.comWorking with documentsComputer documents include word processing files, spreadsheet files, or other similar fil
vSelecting a network connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190Wired Ethernet network .
60Chapter 4: Windows Basicswww.gateway.comSaving a documentAfter you create a document, you need to save it if you want to use it later.To save a docu
61Working with documentswww.gateway.comOpening a documentTo view, revise, or print an existing document, first you need to open it. Open the document
62Chapter 4: Windows Basicswww.gateway.comPrinting a documentTo print a document, you must have a printer connected to your notebook or have access to
63Shortcutswww.gateway.comShortcutsThe following table shows a few shortcuts that you can use in Windows and almost all programs that run in Windows.
64Chapter 4: Windows Basicswww.gateway.com
565Using theInternetThis chapter provides information about the Internet and the World Wide Web. Read this chapter to learn how to: Set up and access
66Chapter 5: Using the Internetwww.gateway.comLearning about the InternetThe Internet is a worldwide network of computers linked together to provide i
67Setting up an Internet accountwww.gateway.comIf you want to access the Internet you need: A modem – a device that connects your notebook to other c
68Chapter 5: Using the Internetwww.gateway.comAccessing your Internet accountTo connect to your America Online Internet account:1 Click Start, All Pro
69Using the World Wide Webwww.gateway.comUsing the World Wide WebThe World Wide Web is a multimedia window to the Internet that gives you access to mi
vi Cleaning the keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .225Cleaning the computer scree
70Chapter 5: Using the Internetwww.gateway.comConnecting to a Web siteAfter you set up an account with an Internet service provider (ISP) such as Amer
71Using the World Wide Webwww.gateway.comDownloading filesDownloading is the process of transferring files from a computer on the Internet to your not
72Chapter 5: Using the Internetwww.gateway.comUsing e-mailE-mail (electronic mail) lets you send messages to anyone who has an Internet connection and
73Using e-mailwww.gateway.comChecking your e-mailTo check your e-mail using America Online:1 Connect to your America Online account.2 Click Read.3 Dou
74Chapter 5: Using the Internetwww.gateway.com
675Using MultimediaThis chapter provides information on using the multimedia capabilities of your notebook. Read this chapter to learn how to: Adjust
76Chapter 6: Using Multimediawww.gateway.comAdjusting the volumeAdjusting the volume in Windows XPYou can use the volume controls to adjust the overal
77Adjusting the volumewww.gateway.com3 Click the Volume tab.4 Drag the Device Volume slider to change the volume or click to select the Mute check box
78Chapter 6: Using Multimediawww.gateway.com3 Click the Volume tab.4 Click Advanced in the Device volume area.If the device you want to adjust does no
79Adjusting the volumewww.gateway.comAdjusting the volume in Windows 2000You can use the volume controls to adjust the overall volume and the volume o
viiTelephone support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 276Before calling Ga
80Chapter 6: Using Multimediawww.gateway.comTo adjust specific volume levels:1 Double-click the speaker icon on the taskbar. The Volume Cont rol windo
81Recording and playing audiowww.gateway.comRecording and playing audioUse the following instructions to make an audio recording by speaking into a mi
82Chapter 6: Using Multimediawww.gateway.comTo play an audio recording in Sound Recorder:1 Open the Sound Recorder.2 Click File, then click Open. The
83Playing audio and video files with the Windows Media Playerwww.gateway.comPlaying audio and video files with the Windows Media PlayerThe Windows Med
84Chapter 6: Using Multimediawww.gateway.com2 Click File, then click Open. The Open dialog box opens.3 Click the file you want to play, then click Ope
85Using the CD or DVD drivewww.gateway.comUsing the CD or DVD driveYou can use your notebook to enjoy a wide variety of multimedia features.Identifyin
86Chapter 6: Using Multimediawww.gateway.comInserting a CD or DVDTo insert a CD or DVD:1 Press the eject button on the CD or DVD drive. After the disc
87Listening to CDswww.gateway.comListening to CDsYou can use the CD or DVD drive on your notebook to listen to music CDs.Listening to CDs in Windows X
88Chapter 6: Using Multimediawww.gateway.com3 When the media player opens, click (play).If you do not hear sound or you want to change the volume, see
89Listening to CDswww.gateway.comListening to CDs in Windows 2000Use the Windows CD Player to play an audio CD in Windows 2000.To play a CD: Insert a
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